Past Year Questions

MGT300 (April 2009)

PART B

1.   1)    Characteristics of high quality information include all of the following except:

C) Redundancy

2.   2)    Which system provides immediate, up-to date information in response to query request?  

B) Real-Time system

PART C

Question 2

a)      Describe and provide an example of each of the five (5) characteristics of high quality    information

Accuracy

·              -   Accuracy is about all the values correct. For example, is the name spelled correctly? or is the dollar amount recorded properly? So, the customer must to update their profile correctly before submit especially for online customer.

C   Completeness

·            -    Completeness is about the any of the values missing. For example, is the address complete including street, city, state, and zip code? In others word, when the customer order something from any business website, they must to update their profile completely such as name, address and others without missing one of them.

      Consistency

·            -    Consistency is aggregate or summary information in agreement with detailed information. For example, do all total fields equal the true total of the individual fields.

       Uniqueness

·              -    Uniqueness is each transaction, entity, and event represented only once in the information. For example, are there any duplicate customer.

       Timeliness

·               -  Timeliness is the information current with respect to the business requirement. For example, the information maybe updated weekly, daily or hourly.

b)      State five (5) potential business effects resulting from using low quality information in making decision.

·    -     Difficulty identifying the organization’s most valuable customer

·    -     Inability to build strong relationships with customers

·    -     Inability to identify selling opportunities and wasted revenue from marketing to non-existing customers and non-deliverable mail

·     -   Difficulty tracking revenue because of inaccurate invoices

·    -     Inability to accurately track customers, which directly affects strategic initiatives such as CRM and SCM.

MGT 300

OCTOBER 2010

Part B

What encompasses all of the information contained within a single business     process or unit of work and its primary purpose is to support the performing of daily operational tasks?

      C. Timeliness

   

MGT 300

APRIL 2010

Part C

QUESTION 2

List, describe and provide an example of each of the five (5) characteristics of high quality

information.

Answers : Accuracy. Are all the values corect? Example, Is the name spelled correctly?

Completeness. Are any of the values missing? Example, Is the address complete including a street, city, state, and zip code?

Consistency. Is aggregate or summary information in agreement with detailed    information? Example, Do all total field equal the true total of the individual fields?

Uniqueness. Is each transaction, entity, and event represented only once in the information? Example, Are there any duplicate customers?

Timeliness. Is the information current with respect to the business requirement? Example, Is information updated weekly, daily,or hourly?

MGT 300

APRIL 2011

Part A

Real-time systems provide batch-processing information in response to query request. 


Answers: TRUE

 Part B

 Which of the following implies that information is current with respect to the

    business requirement?

    

    C. Timeliness